Payment Terms

Taoredian

Website: https://www.taoredian.com

Contact email: hello@taoredian.com

Phone: +33 9 84 23 44 37

Address: RESIDENCE CONSOLAT BAT C 358 CHEMIN DU LITTORAL, MARSEILLE, 13013, France

Business Hours (CET/CEST): Monday to Saturday, 9:00 – 18:00

 

These Payment Terms govern the payment of orders placed on https://www.taoredian.com. By placing an order, you agree to pay for the goods and any applicable delivery charges under these terms, in compliance with French consumer law.

1. Accepted Payment Methods

The payment methods accepted at checkout may include major credit and debit cards and other payment options shown on the checkout page. The list of available payment methods is displayed at checkout before you confirm your order.

2. Currency and Pricing

All transactions are processed in Euro (EUR) unless otherwise indicated. Product prices and shipping fees displayed on the website include applicable French VAT (TVA) unless expressly stated otherwise.

The final amount charged is the total displayed at checkout, including the product price, delivery fee and any applicable taxes. You should check the order summary carefully before confirming your purchase.

3. Payment Authorisation and Processing

Payment must be completed at the time of placing the order. Your order will only be processed once payment is authorised and confirmed.

We do not store full credit or debit card numbers. Card payments are securely processed by authorised third-party payment providers, in compliance with applicable data protection and payment security rules (including the EU General Data Protection Regulation and the Payment Services Directive).

4. Order Confirmation and Contract Conclusion

Submitting your order constitutes an offer to purchase. The sales contract is concluded only when we send you an order confirmation email. We will charge your payment method upon order confirmation unless a different timing is specified at checkout.

5. Payment Failure and Declined Transactions

If your payment is declined or cannot be authorised, your order will not be processed. We will notify you and invite you to use an alternative payment method or retry. We reserve the right to cancel orders where payment is not successfully completed.

6. Refunds

Refunds are issued to the original payment method used at checkout, in accordance with our Return and Refund Policy and French consumer law. Where a refund is due (including cancellation, withdrawal or defective products), it will be processed as set out in the Return and Refund Policy, and may take a few additional business days to appear on your account depending on your payment provider.

7. Fraud Prevention and Security

We and our payment providers may apply fraud prevention checks to payment transactions. In limited circumstances, this may result in an order being held for review or cancelled. In case of suspected fraudulent use of a payment method, we may decline or cancel the relevant order and take appropriate action in accordance with applicable law.

8. Contact

For any payment-related question, contact our customer service:

· Email: hello@taoredian.com

· Phone: +33 9 84 23 44 37

· Postal address: RESIDENCE CONSOLAT BAT C 358 CHEMIN DU LITTORAL, MARSEILLE, 13013, France

· Working hours: Monday to Saturday, 9:00 – 18:00 CET / CEST